Refund & Return Policy – Megarub Industries Pvt. Ltd.

We at Megarub Industries Pvt. Ltd. are committed to providing high-quality tread rubber, bonding gum, cushion gum, and related products. If for any reason you are not satisfied with your purchase, we offer a 15-day return guarantee subject to the conditions below.

⸻

✅ Eligibility for Returns

• Customers may request a return within 15 days of delivery.

• The product must be unused, undamaged, and in its original packaging.

• Proof of purchase (invoice/order confirmation) is required.

⸻

❌ Non-Returnable / Non-Refundable Items

Refunds or returns will not be accepted if:

• The product has been used, fitted, or altered.

• Damage occurred after delivery due to mishandling, improper storage, or incorrect usage.

• The 15-day return window has expired.

• The item was sold under a special clearance/discounted sale (non-returnable items will be clearly marked at the time of purchase).

⸻

🔎 Inspection & Approval

• Returned products will undergo quality inspection at our facility.

• If the return is approved, we will process your refund as per the details below.

• If rejected, the product will be shipped back to you at your cost.

⸻

💳 Refund Process

• Approved refunds will be initiated within 5–7 working days after inspection.

• Refunds will be credited to the original payment method used at the time of purchase.

• Delivery/shipping charges are non-refundable, unless the product was damaged during delivery or wrongly shipped by us.

⸻

🚚 Exchange Option (if applicable)

• In certain cases, instead of a refund, customers may choose an exchange for another product of equal or higher value (difference to be paid by the customer).

⸻

📩 How to Request a Return/Refund

To initiate a return, please contact our support team:

📧 Email: megarubindustries@gmail.com

📞 Phone: +91 9952340006